Carl Fandel's Expanded Resume

A senior technical position with a small to medium IT department offering a challenging environment that provides opportunities to acquire new skills and experience.

Mailing Address: Carl Fandel, 870 W School Street, Cotati CA, 94931, USA
Home Phone: (707) 793-0782 Mobile Phone: (707) 971-0610
E-mail address: cfandel@crankyengineer.com

Cisco and Foundry router IOS and L2, L3, L4 switch configuration
IP, Appletalk, ATM, Ethernet/Fast Ethernet, SNMP, DNS
CheckPoint and Cisco firewall and VPN configuration
Network diagnostic software, including SnifferPro, Etherpeek, Ethereal
Network management software including various web-based tools

Experience with Win2K, WinNT, Win95/98, MacOS, VAX/VMS, UNIX, Linux
Windows 2000 Server basic administration
Exchange Server 5.5 basic administration
Structured computer programming

Lucent and Nortel phone switch configuration
CAD and Mechanical Drafting experience
Technical Writing and Editing

April 2000 - August 2002

Company Description
The Vendare Group (www.vendaregroup.com) began life as the online gaming site Jackpot.com before acquiring several other companies and expanding its scope to incorporate mass e-mail advertising.

Environment
When I began working for Vendare, there were four Foundry Networks NetIron routers and ServerIron load balancers and 12 Linux and 6 Windows 2000 servers in two Exodus colocation facilities. My primary responsibilities were managing the network equipment and serving as a backup administrator for the servers. I shared responsibility for user support for the 20 other employees.

When I left, the infrastructure had grown to 50 Windows 2000 and 15 Solaris servers and 80 users in four locations connected by Foundry and Cisco equipment.

Primary Duties

Installed, configured and maintained corporate network and planned for future expansion

I set up all of our routers, switches, load balancers and firewalls and changed configurations to meet new requirements. I was responsible for anticipating the need for more network capacity and executing seamless expansion.

I operated and configured both the Lucent Definity and Nortel Meridian phone switch systems for day-to-day operations such as adds, moves, and changes of users.

It was my particular responsibility to diagnose and repair any network related problems that might arise with our server infrastructure

As the IT department was very small, it was necessary for all members to provide technical support to users as required. Certain network and telecom problems were my specific responsibility, but I also provided general support ranging from "Which button do I push?" to recovering data from desktops with failed operating systems.

I securely connected our sales offices in New York and Florida, and an acquired company, Blink.com, to corporate headquarters and to each other. I installed and configured RedCreek Ravlin VPN devices as well as CheckPoint's SecuRemote VPN.

Special projects accomplished:

Two challenging projects I faced during my employment were our two corporate office moves. We were a very small IT department, so I set up not only the network connections, but also configured telecommunications equipment and physically set up much of the office.

I set up servers, network equipment, and firewalls, changed routing tables, installed secure links between colocation facilities and coordinated DNS changes with our colocation providers. I successfully executed the site move with limited equipment and short leadtimes. The only site issues came from slow DNS propagation, a factor well outside my control.

June 1998 - April 2000

Company Description
Sonoma State University (www.sonoma.edu) located in Sonoma County, north of San Francisco is a part of the California State University system . It is one of the smaller Cal State universities with around 7000 students, about 1800 of whom were on-campus residents.

Environment
3500 node campus network of Windows, MacOS, and Unix computers networked with Cisco equipment. Most of the administration and academic workstations were Apple Macintoshes whereas most of the students ran Microsoft Windows. The vast majority of network equipment was Cisco routers and FastEthernet switches.

Primary Duties

I ensured that all students resident on-campus were able to access the campus network and corrected all problems with network equipment and diagnosed and suggested corrective action for student equipment.

I assisted all academic and administrative departments with any network needs caused by personnel or departmental change.

As the campus was not fully wired, it was necessary to add additional network drops by departmental or administrative request. I and teams of students hired by the IT department did much of this work.

As part of the efforts to bring Internet access to all levels of education, SSU served as an ISP for the local K-12 school district. I was responsible for the diagnosis and repair of any problems with this network.

Special projects accomplished

One of the difficulties during my early time at SSU was that all information regarding network equipment inventory and layout was contained entirely within the mind of the Director of Network and Telecommunications. My first major task was to collect this information into an organized and maintainable document.

This project reduced the amount of administrative overhead spent statically assigning and tracking IP addresses for every computer on campus. I was part of the team that configured the secure DHCP servers and migrated departments to the new system.

October 1995 - June 1998

Company Description
Claremont McKenna College (www.mckenna.edu) is a small (roughly 1000 students) private liberal arts college located in Claremont, California in the Los Angeles area. I was the first IT staff hired to work full time on networking.

Environment
400 node campus network of Windows, MacOS, and VAX/VMS networked with Cisco and 3Com equipment.

Primary Duties

I maintained the campus network and installed and configured all new equipment. I monitored network traffic to establish baselines and help with troubleshooting. I was responsible for the seamless expansion of network capacity as the campus grew.

I allocated and assigned IP addresses to all computers on campus and maintained the TGV MultiNet DNS data files on our VAX/VMS servers.

I kept up to date on networking technologies and arranged for evaluations of programs or equipment that appeared useful. I specified technologies and equipment to purchase, such as wireless networking for a building undergoing renovation, Citrix client/server software for student labs, and helpdesk software for the IT department.

Special projects accomplished

I evaluated various software and selected NetViz. I also made a complete inventory of all network equipment and servers on campus and added this to the program database. I then created complete logical and physical maps of the campus using objects cross-linked from the database.

California State Polytechnic University, Pomona
Bachelor of Science in Mechanical Engineering, June 1995. Also completed additional minor degree courses of study in Physics and Materials Science and Engineering.

University of Bradford, Bradford, England, September 1990 - July 1991. Attended through an exchange program offered by the California State University system.

Richard Parker - Director of Information Technology, The Vendare Group, Inc. (818) 817-2148

Heather Sherman - Senior Network Engineer, CENIC (626) 354-3701

Michel Davidoff - Director of Network and Telecommunications Services, Sonoma State University. (707) 664-2346

Robert Walters - Director of Information Systems and Technology, Claremont McKenna College. (909) 621-8353